Promote Android Apps To Get More Downloads And Reviews

 Android bug tracker and in-app feedback SDK that, at its core, makes bug reporting exponentially easier for developers. But it also has many added bonuses, like helping to increase user feedback, drive five-star android ratings, boost downloads, and retain users. Heres’s how:

Maintain a bug-free app

Make sure to fix bugs as soon as you catch them. One study found that 84% of users will abandon an app after it fails only twice, and many of them will probably leave angry, one-star reviews.

Even if your app works perfectly fine for a silent majority of your users, a vocal minority who experience bugs and crashes with your app and post negative Play Store reviews could kill your reputation and turn countless potential users away.

Pro Tips:

• Get a head start during beta testing with an Android bug tracker like Instabug that automates the bug tracking process and frees up your time to focus on the crucial work of fixing bugs.
• Use in-app chats to:
• Resolve problems before they get posted to the Play Store.
• Build an early user base: win beta testers’ hearts, convert them to loyal users, ask them for five-star reviews.

Provide excellent user support

Check your reviews religiously. Reply to negative comments right away with a friendly, personalized response (NOT a copy-paste reply with a link to a support form). Thank them for their feedback, apologize for poor experiences, and never argue. Let them know the action you’re taking and immediately fix their issues when you can. If you require further information, explain specifically what you need them to tell you. Then follow up as soon as possible to update them that the problem has been resolved. If you don’t have an immediate solution, suggest workarounds and refer them to documentation or FAQs to help guide them.

Pro Tips:

• Use in-app chats to optimize Customer Happiness: Solve issues and build relationships with your users to turn one-star reviews into five-star reviews.
• Focus on Customer Success for user retention: Use in-app chats to target users who are at risk of churning and offer incentives for them to interact with your app again.

Ask your users for reviews

If you want more positive app reviews, ask for them! Explicitly ask your users to give your app a five-star rating and share their love for your app in Play Store reviews.

Pro Tips:

• Optimize the timing of your request to ask for five-star ratings: The perfect time to ask your users for a five-star android reviews is right after you’ve provided them with an exceptional support experience. Do this manually with in-app chats after you’ve resolved an issue that they contacted you about. Do this manually by automatically android promotion users for reviews after a bug they reported has been fixed.
• Increase conversions with an in-app call-to-action: Make the rating process as easy as possible for your users by letting them submit a review without having to leave your app. This increases the likelihood that they’ll follow through.
• A/B test your messages: Test different messages to see what gets the most conversions. From what we’ve seen, asking specifically for five stars and using emojis increases engagement. Also, make sure to localize your message in the user’s language.

Update your app regularly

Most successful apps are updated one to four times per month. Never update your app just for the sake of it, make sure that the new build adds value by including a new feature or fixing bugs. This shows your users that you’re constantly working to improve their experience. In your release notes, you can also ask your users to review your app.

Pro Tips:

• Use automated messages to boost installs of your app’s latest versions: Automatically send a prompt only to devices that have submitted a bug report and are running older versions of your app with a link to update to the latest build.
• Capture feature requests and evaluate existing features: The more in tune you are to your users’ needs, the more they’ll love your app when you release an update with a feature that many of them have been asking for.